Loading...

FAQs

Popular FAQs

Frequently Asked Questions

  1. Step 1: Enter Your Website URL

    Visit our website and enter the URL of your existing website in the provided input field.

  2. Step 2: AI System Analyzes Your Website

    Our AI system will automatically read and analyze the content of your website.

  3. Step 3: Chatbot is Trained

    The chatbot is trained to understand your website's content and generate appropriate responses to customer queries.

  4. Step 4: Receive Your AI Chatbot

    Within minutes, your AI chatbot will be ready! You will receive an email with a link to your personalized SmartGenie chatbot.

  5. Step 5: Embed the Chatbot

    Embed the chatbot on your website and start providing instant customer support.

Convert Your Website into an AI-Powered Chatbot in Minutes
  1. Instant Conversion

    Once you submit your website URL, our system will analyze and create a customized chatbot in just a few minutes.

  2. Receive Your Chatbot Link

    You will receive a link to your chatbot via email, and you can integrate it into your website immediately.

Convert Any Website into an AI-Powered Chatbot in Minutes
  1. Instant Conversion

    Once you submit your website URL, our system will analyze and create a customized chatbot in just a few minutes.

  2. Works with Any Website

    SmartGenie can be integrated into any website, regardless of the platform or technology used. This includes:

    • HTML, CSS, and JavaScript-based websites
    • WordPress, Shopify, and other Content Management Systems (CMS)
    • E-commerce websites and custom-built platforms
  3. Receive Your Chatbot Link

    You will receive a link to your chatbot via email, and you can integrate it into your website immediately.

How End Customers Will Interact with Your SmartGenie AI Chatbot

End customers can engage with your SmartGenie AI chatbot easily and conveniently:

  • Instant Chat Support: The chatbot will be available on your website at all times to help customers with their questions.
  • Customer Queries: Users can ask anything about your products, services, or any relevant content, and the chatbot will instantly reply based on the website's information.
  • Seamless Experience: The chatbot offers an engaging and interactive experience, ensuring customers get quick answers without delays.
  • Available on Any Device: Whether customers are on a desktop, tablet, or mobile device, they can click on the chatbot interface to start a conversation.

Updating Your SmartGenie AI Chatbot
  1. Re-crawl Option

    If you make significant changes to your website or content, you can request a re-crawl from the SmartGenie dashboard to ensure the chatbot reflects the latest content.

  2. Our customer Support

    As your website content evolves, contact our customer support and they can adapts to these changes. You don't need to manually update the chatbot every time your website updates.

  3. Effortless Updates

    This means the chatbot will stay up-to-date with your website without requiring extra effort from you.

Our Flexible Payment Options

We offer two payment models to suit your business needs:

  • One-Time Payment Option: For businesses that prefer a single upfront payment without ongoing costs, we provide a one-time payment plan to generate and integrate the chatbot.
  • Subscription Model: If you need ongoing updates, support, and additional features, our subscription-based plan is the ideal option for you.
  • Choose What Works Best: Select the payment model that aligns with your business requirements and budget.

SmartGenie AI Chatbot Maintenance and Support

While SmartGenie handles the maintenance of your AI chatbot, we do not provide general website maintenance. Here’s what we offer:

  • Ongoing Chatbot Support: Regular updates and improvements to ensure the SmartGenie AI chatbot continues to work seamlessly on your website.
  • Content Analysis: The AI chatbot automatically adapts to changes in your website content, eliminating the need for manual updates.
  • For Other Website Maintenance: We recommend collaborating with a website management provider or developer for general maintenance tasks like design updates, technical fixes, or other non-chatbot-related features.

SmartGenie AI Chatbot: Multi-Language Support

SmartGenie is designed to support multiple languages, making it perfect for businesses with global or multilingual audiences:

  • Multi-Language Understanding: The AI chatbot can be trained to understand and respond in the language(s) of your website's content.
  • Adaptable Responses: Whether your website is in English, French, German, or any other language, SmartGenie will provide accurate responses in the appropriate language.
  • Seamless Language Switching: For businesses with multilingual websites, SmartGenie can switch between languages smoothly, providing personalized support to customers from different regions.
  • Language Selection During Setup: You can specify which languages you want to support during the chatbot setup, and SmartGenie will work accordingly.